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Technical Account Manager (w/m/d)

Berlin Mit Berufserfahrung

Technical Account Manager (w/m/d)

Mit Berufserfahrung

plista is a pioneer when it comes to innovative solutions for targeted digital advertising and content distribution in editorial environments. With its data-driven platform, the Berlin based company has been successfully bringing advertisers and media together since 2008. With its proprietary real-time Recommendation Technology, plista is able to deliver both content and advertising that matches users’ individual interests – across all channels and devices. Publishers benefit from longer user visit duration, increased traffic and the additional monetization of their digital products. By using plista’s native ad formats, advertisers are able to address users seamlessly and efficiently throughout the entire customer journey. plista employs over 185 people and offers its solutions on four continents. 

As Technical Account Manager (f/m/x) you are responsible for the smooth communication between internal and external stakeholders. You support publishers, account managers and cooperate with our developers on all questions regarding technical requirements. Furthermore you are responsible for internal and external tech workshops.  

Your responsibility:

  • Formulate, prioritise and convey technical requirements among international plista markets and top tier publishers  
  • Maintainance of our long-term publisher relations 
  • Support with integration processes into the CMS and AdServer through technical assistance for account managers as well as for publishers  
  • Technical consultation of the publishers on our products and possible product extensions 
  • Analyse difficulties with integration competently and contribute to escalation as well as troubleshooting  
  • Continuous quality assurance of the consisting publisher integrations and coordinating and execution of incoming requests (Reporting) 
  • Interface to the product management in the further development and the improvement of our products 
  • Internal tech workshops for our sales account managers  
  • Ensure an effective workflow via ticket management system (Jira) 

Your qualification:

  • Study in the field of business informatics, -communication or comparable education preferred 
  • Work experience of 2 - 3 years in the technical project management/adserver configuration 
  • Good understanding of web design, web technologies 
  • Strong data analytic skills are desirable  
  • Determined and clear communication skills 
  • Independent, structured and focused functioning 
  • Business fluent English skills, any other language skill (Nordics or Polish) would be a plus 
  • Friendly, good understanding and practices of Customer success 
  • Safe handling with MS Office 

    Unsere beliebtesten Benefits

    Modernes Arbeitsumfeld


    What we offer:

    • Flexible working hours on a trust basis (currently 100% remote work, following Corona also high flexibility)
    • 30 days of vacation - During Christmas and New Years we close the office
    • Numerous employee discounts through our parent company
    • Social Days - 1x/quarter you can get involved in social projects
    • Be who you are - We have no dress code, wear what you feel comfortable in
    • Fast and powerful hardware 
    • Dedicated hack time for personal development and fun-projects
    • Sustainability - We support various charitable projects that promote human rights, integration, education, etc.
    • Free fresh fruit and drinks in the office 
    • Extensive training and development opportunities, such as the plista Academy, as well as ongoing leadership development
    • A dedicated and friendly team with a passion for new technologies and media
    • Fast decision-making processes, flat hierarchies and an open corporate culture
    • Online sports offers such as yoga and meditation
    • A family-friendly company with a company daycare center
    • Regular team events - After Corona also finally in person again
    • A beautiful and modern office in the heart of Berlin-Mitte with plenty of space for creative work and many green plants for a feel-good atmosphere

    Who we are:

    plista is a global platform for data-driven native advertising in premium editorial environments and offers advertisers and publishers direct, single-source access to a broad portfolio of native solutions. With its proprietary real-time Recommendation Technology, plista is able to deliver both content and advertising that matches users’ individual interests – across all channels and devices. plista’s native ad formats stand out through their strong engagement character and enable advertisers to efficiently target audiences along the entire sales funnel. At the same time, thousands of premium publishers are working successfully with plista in order to achieve outstanding content monetization, increased website stickiness and sustainable traffic growth.

    All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by applicable law. 
    The inclusion of people with disabilities is in line with our self-image and we therefore welcome your application. 

    Have we caught your interest? Find out more about plista here: www.plista.com/career Please send your application documents including your earliest possible start date and salary expectations.

    Dear Headhunters! We are hiring all positions on our own, so we are not interested in any recruiting services! Thanks for your understanding.

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    Unsere beliebtesten Benefits


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